A Technology Freelancer's Guide To Starting a Worker Cooperative [PDF]
   Network of American Tech Worker Cooperatives, March 2009

DNS and SMTP For Internet Technology Integrators:
Concepts, Tools, and Tricks [PDF]
   Whitepaper for Tech Underground, May 2007

Introduction to Open Source Software:
How it works, why it's free, and how it might fit the needs of nonprofits [PDF]
   Session at 2004 CompassPoint Nonprofits and Technology Day, Redwood Shores, CA

Tools for Mass Email Communication
   Overview and Glossary of Terms [PDF]
   Matrix of available tools and features [PDF]
   Other session slides [PDF]
   Session at 2004 Nonprofit Technology Conference, Philadelphia, PA

Email Filtering for Nonprofits [HTML]
   Panel Presentation at 2003 N-TEN Roundup Emerging Technologies Session